Scheduling

  • PHA Partner Work Order Module provides the office staff to receive work orders from Interactive Voice Response (IVR), by entering via the Web or calls from tenants. These work orders are assigned to maintenance staff. The synchronization of the schedule can be performed either wireless or directly to the Mobile Work Order Module.
  • New emergency work orders can automatically be updated to the Mobile Units Schedule in a wireless environment.
  • Add or reschedule work orders in the field.

Work Order

  • Work order information can be updated via a barcode scanner or directly to handheld device.
  • Provides capability to add standard work comments/notes or instructions Allows multiple jobs per work order request.
  • Job Standards can be established providing productivity reporting.
  • Provides the capability of electronic signature by the Tenant.