In our maintenance department, we’re committed to tenants’ needs day and night. Our bilingual staff is dedicated to offering specialized assistance throughout business hours and beyond. With meticulous training for our customer service team led by our diligent leaders, we ensure top-notch service delivery. All work orders are promptly logged into the Housing Authority Work Order System. For urgent matters, we swiftly notify our On-Call Maintenance team via text. In cases where immediate action is required, our operators follow up with a direct phone call, ensuring rapid attention to resolve issues promptly.