What is the Call Center
and Phone System?

It is a software that allows users to receive incoming calls and make outbound calls over the internet via a computer or smartphone.

It has all the features of a desk phone and typically expands the range of services you can access on a desk phone.

The system allows the user to create notes and send text messages, therefore, it facilitates the process of following up with the residents.

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What does this
service include?

The Call Center and Phone System will allow your Housing
Authority integrate your database into the system.
It will have your resident’s record and will show
automatically on the screen during an incoming
call, facilitating the assistance through the