Privacy Policy

Effective Date: January 8th, 2024

Welcome to the iResident App, developed by Gilson Housing Partners. This Policy outlines how we collect, use, disclose, and protect your personal information. By using the iResident App, you agree to the terms outlines in this policy.

  1. Personal Information Collected
  2. Use of Collected Information
  3. Information Storage and Protection
  4. Third Parties
  5. User’s rights and Choices
  6. Changes to Privacy Policy
  7. Contact Information

    1. Personal Information Collected

    The iResident App collects the following personal information:

     

    • User names
    • Email addresses
    • Physical addresses
    • Date of birth

    2. Use of Collected Information

    The collected information is used for the following purposes:

     

    • Generating maintenance work orders based on user-reported issues in their household.
    • Assignment of staff to address and fix reported issues.
    • Serving participants of housing assistance benefits provided by housing authorities.

    3. Information Storage and Protection

    We employ industry-standard practices to securely store your information. This includes encryption methods for data inn transit and at rest. Access controls are in place to restrict access to authorized personnel only. Regular security audits and updates ensure the integrity and confidentiality of stored data.

    4. Third Parties

    No third parties are involved in the collection, processing, or storage of user information. All data is managed and maintained internally by our team.

    5. Users’ Rights and Choices

    Users have the following rights and choices:

     

    • Account creation by selecting the “sign-up” option within the app.
    • Modification or deletion of personal information by contacting softwaredesign@gilsonhousingpartners.com.

    6. Changes to Privacy Policy

    We reserve the right to update this Privacy Policy. Users will be notified of any changes through the app or via email. Continued use of the iResident App after such modifications constitutes acceptance of this policy.

    7. Contact Information

    For any questions or concerns regarding this Privacy Policy, please contact us at:

    Gilson Housing Partners

    Email: softwaredesign@gilsonhousingpartners.com